Welcome to Deals Haute Togs Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our designer-inspired, size-inclusive fashion pieces. By accessing hautetogs.com, you agree to these terms in full.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is available to users worldwide, excluding certain Asian and remote regions. By using this site, you confirm you are at least 18 years old or have parental consent.
1.2 Content Ownership
All content on hautetogs.com, including designs, text, graphics, and product imagery, is the property of Deals Haute Togs Store and protected by international copyright laws. Our “designer-inspired” aesthetic is a trademark of our brand identity.
1.3 User Responsibilities
You agree to:
- Provide accurate account information
- Not reproduce or redistribute our content without permission
- Not use our site for any unlawful purpose
- Not attempt to compromise site security
2. Products and Services
2.1 Product Descriptions
We take pride in our size-inclusive collections including blouses, jumpsuits, Sharara sets, and dresses. While we strive for accuracy in product descriptions and images, slight variations may occur due to screen settings and handmade details.
2.2 Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
2.3 Non-Returnable Items
For hygiene reasons, intimate apparel (including bustier tops) cannot be returned unless faulty. Final sale items marked “non-returnable” at purchase are excluded from returns.
3. Ordering and Payment
3.1 Order Process
Orders are processed within 1-2 business days. You will receive an order confirmation email with details. We reserve the right to cancel any order for reasons including but not limited to:
- Pricing errors
- Suspected fraudulent activity
- Unavailability of product
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Note: Your card will be charged when your order is placed.
3.3 Pricing
All prices are in USD. We occasionally run promotions which may affect pricing. Sale prices are valid only during the specified period.
4. Shipping Policy
4.1 Shipping Options
We offer two shipping methods to bring our global fashion to your wardrobe:
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
- Free Shipping: For orders over $50 via EMS (15-25 business days)
4.2 Delivery Times
Delivery times are estimates and may vary due to:
- Customs processing
- Peak seasons
- Unforeseen carrier delays
You will receive tracking information once your order ships.
4.3 International Orders
Customers are responsible for any customs duties, taxes, or import fees. These are not included in our pricing.
5. Returns and Exchanges
5.1 Return Policy
We design each piece for your satisfaction but understand if an item doesn’t meet expectations. Returns must:
- Be initiated within 15 days of delivery
- Include all original tags and packaging
- Be unworn and unwashed
- Include proof of purchase
5.2 Return Process
- Email [email protected] within 15 days with your order number and return details
- Wait for our return authorization (within 24 business hours)
- Ship items to our Miami address using a trackable method
Note: Original shipping fees are non-refundable. Return shipping costs are your responsibility unless the item is faulty.
5.3 Refunds and Exchanges
Refunds: Processed within 5-7 business days after we receive your return. Please allow 3-10 additional days for your bank to process.
Exchanges: We cover standard shipping for replacement items. Price differences will be adjusted accordingly.
5.4 Damaged Items
If you receive a damaged item (e.g., defective embroidery), contact us immediately at [email protected] with photos. We will arrange a free return and repair, replace, or refund the item.
6. Limitation of Liability
Deals Haute Togs Store shall not be liable for:
- Any indirect, incidental, or consequential damages
- Delays beyond our reasonable control
- Minor variations in product color or texture
- User errors in sizing or styling choices
Our total liability for any claim related to your order shall not exceed the purchase price of the item(s) in question.
7. Privacy and Data Protection
We collect personal data to process your order and improve your shopping experience. Your information will never be sold to third parties. See our separate Privacy Policy for details.
8. Changes to Terms
We may update these Terms periodically. The current version will always be posted on our website with the effective date.
9. Contact Information
For questions about these Terms or our effortless style collections:
Deals Haute Togs Store960 Mulberry Lane, Miami, US 33169
Email: [email protected]
Style Note: Our customer service team is happy to provide styling advice for our flowing palazzos or statement Sharara sets. Fashion is personal, and we’re here to help you look and feel your best.
